Customer Repair Support

THE TOOLS YOU NEED TO MAINTAIN, DIAGNOSE, AND REPAIR YOUR CNHi EQUIPMENT

Titan Machinery is fully committed to providing customers with the parts, tools, and know-how to safely and responsibly diagnose, maintain, and repair their CNHi equipment. In addition to providing a full suite of Original Equipment Manufacturer (OEM) CNHi parts, remanufactured parts, and alternative value-line parts, we also provide further resources that are designed to help support customers who are comfortable doing their own equipment repair and maintenance.

Tech on computer

Service & Repair Manuals

Hard copies of operator manuals, installation instructions, and service/repair manuals can be purchased through your local Titan Machinery location or ordered through the CNHi Document Management Center by logging in to My CNHi Store. Click on the appropriate CNHi brand (Case IH, CASE Construction, New Holland Agriculture, or New Holland Construction), and then click on "Equipment Manuals" at the bottom of the page.

Diagnostic or Repair Tools 

Specialized tools may be required or recommended for certain repairs. These tools are referenced in the Service & Repair manuals by part number and can be purchased through the parts department at your local Titan Machinery location, or you can click the link below to use our convenient online parts request form to request a quote for the tools you need.

Customer Electronic Service Tool (EST), Adapters, and Software Subscriptions

Titan Machinery offers our customers the full array of customer Electronic Service Tools (ESTs), supporting adapters, and software subscriptions for all four of the CNHi product lines that we represent: Case IH, CASE Construction, New Holland Agriculture, and New Holland Construction. The customer EST provides the following equipment information and diagnostic functionality: 

  • Controller status/version retrieval
  • Parameter monitoring
  • Fault code retrieval and clearing
  • Fault code descriptions and repair processes
  • Electronic version of service manuals
  • Electrical and hydraulic schematics
  • Disassembly and reassembly instruction

Different EST packages are available based on the number of users and/or the number of machines in your fleet. Click the button below that fits your needs.

How-To Videos

We've put together a library of video content covering basic machine maintenance and settings information for some of the most popular equipment categories that we sell. Click below to access existing content produced by some of our top equipment service technicians and precision specialists.

We will continue to add more how-to videos to our online library, as well as host in-person customer product-support seminars at our dealerships. As always, our team of certified service techs stands ready to provide whatever equipment support and repair services are needed to keep your equipment working optimally. It is always our goal to provide customers with the after-sales parts and service support they need to get the most out of the equipment in their fleet.

Put the Power of Titan Machinery to Work for You

Connect with your local Titan Machinery dealership for additional resources, services, and current promotions!